Privacy Policy

Introduction

Zluzarinzelal ("we," "our," or "us") operates as a professional photography studio based in Auckland, New Zealand. We are committed to protecting your privacy and handling your personal information in accordance with New Zealand's Privacy Act 2020 and other applicable legislation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our photography services.

This policy applies to all personal information collected by Zluzarinzelal, whether through our website, direct communication, or during photography sessions. By using our services or website, you consent to the collection and use of information as described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Book a photography session
• Subscribe to our newsletter
• Communicate with us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Session preferences and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer service
• Process and manage photography session bookings
• Send you information about our services, promotions, and updates
• Improve our website and services
• Comply with legal obligations

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• To trusted service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

Photography and Image Rights

Photographs taken during your session remain the intellectual property of Zluzarinzelal. We may use images from your session for:

• Portfolio display on our website and social media
• Marketing and promotional materials
• Print and digital publications

If you prefer your images not be used for promotional purposes, please inform us in writing before your session.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encrypted data transmission using SSL/TLS protocols
• Secure storage of personal information on protected servers
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure password protection and authentication procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions: Retained for 2 years or until you request deletion
• Session booking information: Retained for 7 years for tax and business record purposes
• Photography images: Retained indefinitely for portfolio and business purposes, unless you request deletion
• Marketing communications: Retained until you unsubscribe or request removal

When personal information is no longer needed, we will securely delete or anonymise it in accordance with our data retention policies.

International Data Transfers

As a New Zealand-based business, we primarily store and process your personal information within New Zealand. However, some of our service providers (such as cloud storage and email services) may be located outside New Zealand. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with New Zealand privacy laws.

Your Rights

Under New Zealand's Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing

Cookies

Our website may use cookies to enhance your browsing experience. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

We do not knowingly collect personal information from children under 16 without parental consent. Family sessions involving children require explicit consent from a parent or legal guardian. When photographing minors, we:

• Require written consent from a parent or guardian before the session
• Obtain permission for any use of images featuring minors
• Respect the privacy rights of children and their families
• Allow parents to request removal of images featuring their children from our portfolio

Google Ads and Marketing

We may use Google Ads and other digital marketing platforms to promote our photography services. When you interact with our advertisements or visit our website through these platforms, certain information may be collected, including:

• IP address and general location data
• Device and browser information
• Pages visited and time spent on our website
• Conversion tracking data (if you complete a contact form or booking)

This information is used to improve our advertising effectiveness and provide you with relevant content. We comply with Google's advertising policies and New Zealand's advertising standards. You can opt out of personalised advertising through your Google account settings or by using browser-based opt-out tools.

Email Marketing and Communications

If you subscribe to our newsletter or provide your email address, we may send you marketing communications about our services, special offers, and photography tips. You can unsubscribe from these communications at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us directly and requesting removal from our mailing list
• Updating your preferences through our website

We will process unsubscribe requests promptly, typically within 5 business days.

Complaints and Disputes

If you believe we have breached your privacy rights under New Zealand's Privacy Act 2020, you have the right to make a complaint. We encourage you to contact us first so we can address your concerns directly. If you are not satisfied with our response, you may:

• Contact the Office of the Privacy Commissioner of New Zealand
• File a complaint through the Privacy Commissioner's website
• Seek advice from Citizens Advice Bureau or Community Law Centre

We are committed to resolving privacy complaints fairly and promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending an email notification for significant changes (if you have provided your email address)

Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Zluzarinzelal
4The Workshops
4/14 Harrison Road
Mount Wellington
Auckland 1060
New Zealand

Phone: +64 21 746 868
Email: privacy@zluzarinzelal.world